Payment and Security Policy
Effective Date: February 1, 2025
At Sanctus Music, we are committed to providing a secure and seamless experience for our members. This Payment and Security Policy outlines the methods we use to process payments for our paid music membership, as well as the security measures in place to protect your sensitive information.
1. Payment Options
- Membership for Music Streaming: Access to our full library of music is available exclusively via a paid membership. Payments for memberships are processed securely and are required to maintain continuous access to our music streaming services.
- Podcasts: All podcasts remain free of charge and are available for streaming without any payment requirements.
2. Secure Payment Processing
- Payment Methods: We accept major credit cards and other secure payment methods as facilitated by our trusted payment gateway providers.
- Encryption: All payment transactions are processed using industry-standard encryption technologies (such as SSL/TLS) to ensure that your payment information is transmitted securely.
- Third-Party Providers: Payment processing is handled by third-party providers who comply with strict security standards, including PCI-DSS, to protect your data. Sanctus Music does not store your complete payment details on our servers.
3. Data Security
- Personal Information: In addition to payment data, any personal information you provide during the membership sign-up process is handled with the highest levels of confidentiality and security.
- Security Measures: We continuously monitor and update our security protocols to safeguard your information against unauthorized access, alteration, or disclosure.
- Regular Audits: Our systems are periodically audited to ensure compliance with current security standards and best practices.
4. Refund Policy
- Refunds and Cancellations: All payments for paid memberships are subject to our refund and cancellation policies. Details regarding refunds, membership cancellation, and any applicable conditions can be found in our Membership Terms & Conditions.
- Dispute Resolution: If you experience any issues with a payment or believe that a billing error has occurred, please contact us promptly so that we can address the matter in accordance with our refund policy.
5. Your Responsibility
- Account Security: You are responsible for maintaining the confidentiality of your account credentials. Please ensure that your passwords are secure and not shared with unauthorized individuals.
- Accurate Information: It is important that the information you provide during the payment process is accurate and up-to-date to avoid any disruptions to your membership access.
6. Contact Information
If you have any questions, concerns, or require assistance regarding payments or security, please do not hesitate to reach out to us at:
Email: sanctusmusic4u@gmail.com
Thank you for choosing Sanctus Music. We are dedicated to ensuring your payment and personal information remain secure as you enjoy our music and podcasts.
