FAQ
General
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addWhat is Sanctus Music?Sanctus Music is a faith-based Christian platform offering inspiring music of different genres; and podcasts on Bible studies, retreats, and faith-building discussions.
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addIs Sanctus Music free?The podcasts are free to access. The musis is accessed via a paid subscription.
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addHow do I access the music platform?You can access the music platform by signing up for a paid membership, which grants you full access to our music.
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addWill the same music be available every time?Both our music and podcast library at this time are quite dynamic. At Sanctus Music, we are committed to releasing at least one new album every month - at least! So you can expect to hear new stuff regularly on Sanctus Music.
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addis your music available anywhere else?With the exception of two of our earliest albums, all of our music can only be heard here on Sanctus Music
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addCan I download your music?No. Our music cannot be downloaded.
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addWhat kind of topics are covered in the podcasts?The podcasts - which are free to access - will focus on Bible Study (starting with the New Testament, retreat type discussions, and other faith-building discussions.
Membership
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addDo you offer a free trial?Currently, we do not offer a free trial. However, we have put together a sample album to give an idea of the music you can expect from Sanctus Music. You can listen to this sample on our Home Page.
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addWhat are the subscription plans?We offer two subscription plans: Monthly Subscription at $1.99 per month, and Annual Subscription: $19.99 per year.
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addHow do I subscribe to Sanctus Music?You can ckicl on the "Subscribe" button on the home page.
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addHow is payment made?We use PayPal - one of the world's largest and most secure payment gateways - to process our payments. You can pay using a debit or credit card, or from your PayPal account, if you have one. Please note that if you do not have a PayPal account, you may be asked by PayPal to create one during checkout.
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addCan I cancel my subscription at any time?Absolutely! You can cancel your subscription anytime. Once canceled, you will retain access until the end of your current billing period.
Technical
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addI’m having trouble logging in. What should I do?If you're experiencing login issues, try clearing your browser cache and cookies. If the issue persists, contact our support team at sanctusmusic4u@gmail.com.
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addHow can I contact Sanctus Music for support?You can reach us at sanctusmusic4u@gmail.com for any inquiries or technical support needs. We hope you enjoy your journey with Sanctus Music. Thank you for being a part of our faith-based community!
